Your privacy is our top priority at jazzbaz. This policy explains what information we collect, why we collect it, and how we keep it secure.
The principles under which jazzbaz manages your information
Jazzbaz only collects information that is genuinely necessary to provide our services. Nothing beyond that is requested.
All your data is protected with 256-bit SSL encryption. jazzbaz safeguards your information with bank-grade security.
Jazzbaz never sells your personal information to any third party. Your data belongs to you alone.
You are told directly what each piece of information is used for. No data is used for undisclosed purposes.
You can request to close your account and have your data deleted. jazzbaz will fulfill this request in a timely manner.
You can opt out of promotional messages from jazzbaz at any time. Your preferences will always be respected.
This Privacy Policy applies to all users of the jazzbaz (jazzbaz.onl) platform. When you register, log in, or use any of our services, we collect and process certain information about you.
Jazzbaz complies with applicable data protection laws in Bangladesh and other relevant jurisdictions. We believe your privacy is a fundamental right, and protecting it is our responsibility.
This policy applies equally across all jazzbaz channels — mobile app, website, and customer service chat.
Jazzbaz collects different types of information at different stages. A category-by-category breakdown is provided below.
| Type of data | Example | When collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact information | Mobile number, email address, physical address | At registration |
| Financial information | Bank account or mobile banking number | During deposits and withdrawals |
| Gaming activity | Betting history, wins and losses, login times | While using the platform |
| Device information | IP address, browser, device model | Automatically |
Jazzbaz never collects sensitive information that isn't necessary — such as religion, political views, or physical condition.
Jazzbaz uses your information only for specific, defined purposes. The reason for each use is outlined below.
Jazzbaz retains your information only for as long as necessary. Some data may be kept longer to meet legal and regulatory obligations.
Your data is stored on secure servers accessible only to authorized personnel. All data is protected with encryption.
Jazzbaz never sells your data. However, limited information may be shared with certain third parties solely to deliver our services.
Outside of the cases listed above, jazzbaz does not share your information with any third party. A confidentiality agreement is in place with every third-party service provider.
Jazzbaz uses cookies and similar technologies on its website and app to enhance your experience and maintain security.
Jazzbaz respects your data privacy rights. You can submit a request for any of the following by contacting our support team.
You have the right to know what information jazzbaz holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data, except where retention is required by law.
You may request that processing of your data be restricted for specific reasons.
You may request a copy of your information in a structured, portable format.
You may opt out of promotional messages at any time.
Jazzbaz strictly does not serve anyone under 18. Age is verified at registration, and additional proof may be requested if there is any doubt.
If a minor has created an account on our platform, parents or guardians can notify us at [email protected] and the account will be closed immediately with all associated data deleted.
Jazzbaz uses industry-leading technology to keep your data secure. However, no internet transmission can be guaranteed 100% safe.
In the event of a security incident, affected users will be notified by email as soon as possible.
Jazzbaz may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised.
For significant changes, registered users will be notified by email at least 30 days in advance. Continued use of jazzbaz after an update constitutes acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact the jazzbaz support team.
Jazzbaz will respond to your privacy complaint within 72 hours. Complex matters may take up to 30 days to resolve.
Direct answers to the most frequently asked questions